Infant Seat
National features child restraint systems that conform to government standards. This is a rear-facing seat recommended for infants 5-30lbs.
Rate/Day:
$9.00 per day
$200 replacement
Child Saftey Seat
National features child restraint systems that conform to government standards. The convertible seat is designed for toddlers. 30-60lbs
Rate/Day:
$9.00 per day
$200 replacement
TravelTab Adventurer (TAB)
National features child restraint systems that conform to government standards.
Rate/Day:
$22 per day.
$500 replacement.
TravelTab Navigator (NVP)
The Navigator + is a tablet that allows for GPS functions. You can add credits to the Navigator to make calls but it does not have the added features of the Adventurer. In case of loss, theft or destruction of the Navigator +, the customer will be charged to replace or repair the tablet.
Available only in Mexico City, Puerto Vallarta, Playa del Carmen, Cancun, Merida, Monterrey, San Jose del Cabo, Tijuana and Guadalajara.
Rate/Day:
$15.00 per day.
$500 replacement.
Collision Damage Waiver
Collision Damage Waiver-Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle. If you purchase CDW-TP, the rental company contractually waives your responsibility for all or part of the cost of damage to, loss or theft of the vehicle during the rental period in Mexico unless you invalidate the coverage as provided in the rental agreement. A deductible of up to $95,000 MXP (approximately $5,000 USD) will apply. If CDW-TP is declined, renter is responsible for the full value of damage to the vehicle.
Rate/Day:
$16.00 USD - Mini to Midsize (Mini, Economy, Compact and Intermediate)
$20.00 USD - Standard to Luxury and SUV
$23.00 USD - Special to Fullsize SUV (Special, Standard Pick Up, Minivan, Standard SUV, Intermediate SUV, Fullsize SUV, Van and Jeep)
Deductible:
$1,000 USD - Mini, Economy, Compact, Intermediate and Standard
$1,700 USD - Fullsize, Luxury, Premium and Special
$2,000 USD - Premium Sport, Standard Automatic SUV and Intermediate SUV
$2,500 USD - Intermediate Jeep Automatic and MiniVan
$4,000 USD - Fullsize SUV, Fullsize Van, Standard Van, Premium Van, Luxury Van, and Specialty Van
Deductible Protection (DP)
Deductible Protection (DP) reduces the CDW deductible amount to $0 and it reduces the Theft Protection deductible amount to 10%.
Even when the protection is sold apart, Deductible Protection (DP) will only apply with the purchase of CDW-TP. If the client declines the CDW-TP protection, DP will not take effect and the client will be liable for the total damage of the rented vehicle.
Rate/Day:
$8.00 USD - Mini to Midsize (Mini, Economy, Compact and Intermediate)
$12.00 USD - Standard to Luxury and SUV
$16.00 USD - Special to Full-Size SUV (Special, Standard Pick Up, Minivan, Standard SUV, Intermediate SUV, Fullsize SUV, Van and Jeep)
Third Party Liability
In Mexico, 3rd party liability insurance is required by law on all vehicles. Customers can obtain coverage for damages and injuries to third parties under the local rental car company's insurance by purchasing its Third Party Liability Protection (TPL). The purchase of TPL is required unless the customer presents valid proof of current liability insurance specifying coverage in Mexico.
Please be aware that most auto insurance policies from outside Mexico do not provide coverage in Mexico. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards are not acceptable forms of coverage. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The customer should contact their insurance company in advance of the pickup date for the rental with any questions regarding their specific coverage. Further,; if the customer provides acceptable proof of current liability coverage in Mexico and declines to purchase the TPL offered by the local rental car company, an additional authorization in the amount of $45,000 MXP (approximately $2,500 USD) will be held on his or her credit card.
Rate/Day:
$15.00 USD - Mini to Midsize (Mini, Economy, Compact and Intermediate)
$19.00 USD - Standard to Luxury and SUV
$22.00 USD - Special to Full-size SUV (Sandard Pick Up, Minivan, Standard SUV, Intermediate SUV, Fullsize SUV, Van and Jeep)
Limited Third Party Liability
If Limited Third Party Liability (LTPL) is included in your rate, LTPL provides liability coverage for damages, injury and/or death of a Third Party up to $750,000 MXN (approximately $40,000 USD) per event. For higher protection, TPL can be bought to increase the amount of coverage. In case of decline to increase the protection to TPL an additional security deposit is required in the amount of $2,500 USD to be held on the customer's credit card.
Rate/Day: Protection included in some reservations.
Personal Accident Insurance(PAI)
Personal Accident Protection (PAI)The purchase of personal accident protection is optional and not required to rent a vehicle.
PAI covers medical expenses resulting from bodily injuries suffered by the driver or any occupant of the rental vehicle (up to maximum vehicle capacity) while inside the vehicle, resulting from a car accident. The maximum protection per event is $400,000 MXN.
Rate/Day:
$4.00 USD - Mini to Luxury and SUV
$6.00 USD - Special to Fullsize SUV
Roadside Assistance Proctection
Roadside Plus (RSP) RSP is a protection that brings to the client roadside assistance throughout Mexico, 365 days a year.
In case of breakdown, mechanical failure, lack of fuel, flat tire or other problems that impede the movement of the vehicle, roadside assistance will be provided. In the case of an accident or theft, customer must contact rental location immediately to report accident/theft and complete a police report at the time of accident/theft. In the case of lost keys, damaged. The cost of replacing or repairing the key will be charged to the customer and will generate an extra charge.
If the customer did not select RSP, they can still contact the rental station who will provide the customer with an estimated cost of the assistance required.
In case of breakdown or accident, contact the local National branch or call National emergency assistance provider at 01800-288-6700 & 01800-800-2880 inside Mexico. In the U.S.A, 1-866-317-0105.
RSP will apply inside 40 km radio from the nearest Branch office. If necessary, a replacement vehicle will be provided
Rate/Day:
$2.00 USD - Mini to Luxury and SUV
$3.00 USD - Special to Fullsize SUV
Tire & Windshield protection (TWP)
Tire and Windshield Protection (TWP) Tire & Windshield Protection waives customer's liability in the event of damage to tires, windshield or windows caused by bad road conditions.
Rate/Day: $5.00
Additional Protection
National Package Protection (NPP) is a package product which includes Collision Damage Waiver - Theft Protection (CDW-TP), Deductible Protection (DP) and Third Party Liability (TPL) at a discounted price. NPP is not insurance. If you purchase NPP, the rental company contractually waives your responsibility for the cost of damage to, loss or theft of the vehicle, and up to the policy limits for damages and injuries to third parties during the rental period in Mexico, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement. No deductible applies.
No deductible applies.
Rate/Day:
$38-48 USD per day depending on car class
Additional Driver
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Driver.
The additional driver can only be added to the contract at the pick up location.
Rate/Day: $9.00 day
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Driver.
The additional driver can only be added to the contract at the pick up location.
Rate/Day: $9.00
Cross Border Policy
Unrestricted driving within Mexico. Rentals originating from Tijuana, Mexicali, Hermosillo, Monterrey and Saltillo are permitted to cross U.S. border.
Mexico insurance is required to drive into Mexico, and can be purchased at this location.
Customer must purchase an extension of liability protection to cross the border into the U.S. at $10 USD per day, this amount provides TPL up to $100,000 USD, PAI for the passangers up to $2,000 USD per person and up to $10,000 USD per accident.
Vehicle are not permitted to cross the Southern Mexico border.
Rent/Day: N/A
One-way rentals
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
Renter Requirement
Must meet the location's minimum age requirements.
Present an official ID (Passport), INE.
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
International drivers must provide a valid license from their country of residentce. In addition to the drivers license, if the characheters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
This location accepts notorized Chinese Drivers License.
Payment Policy
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the renter's signature of the passport . In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®,
An authorization will be held with the minimum amount of $500 USD. The authorization amount will vary depending upon the type of vehicle rented, number of days rented, additional services contracted and protections accepted.
Debit cards are only accepted as a form of final payment. Debit cards are considered to be any non-credit card American Express®, MasterCard®, VISA®.
Cash is not accepted as a form of payment.
The release of the credit card hold will depend on the terms and conditions of credit card company.
Refueling Policy
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- We Refill
This option allows the renter to pay National at the end of the rental for gas refueling surcharge of 80%-100% (varies by pickup station) plus the cost of fuel will apply.
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Option 3 - Pre-Pay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.
Special Equipment
Infant Seat – $7 USD per day.
Child Safety Seat – $7 USD per day. Available on a request basis for all locations
TravelTab Adventurer - $22 per day. Available in Cancun, Playa del Carmen, Merida, San José del Cabo and Tijuana. There is a replacement fee of $500 USD.
TravelTab Navigator+ - $14 USD per day. Available in Cancun, Guadalajara, Playa del Carmen, Puerto Vallarta, Merida, Monterrey and Tijuana. There is a replacement fee of $500 USD.
Subject to availability
General
Cars offered: Chevrolet, Chrysler, Dodge, Jeep, Nissan, Toyota, Volkswagen.
Languages Spoken: Spanish & English
Driving Side of the road: Right
Advanced Reservation: 12 Hours for Mini to Fullsize (Mini, Economy, Compact, Intermediate, Standard, and Fullsize). Except TIJT01, GDLT01, MTYT01, MEXT01, SJDT01, that are able to receive reservations 4 hrs in advanced., 48 Hours in advance for Premium, Standard Pickup, Minivan, Standard SUV, Intermediate SUV, Fullsize SUV, Van and Jeep.
Maximum rental: N/A
Theft Protection: Included in the purchase of Collision Damage Wiaver - Theft Protection
Frequent Flyer: N/A
Surcharges Airport Fee (ARPT) 19% all locations, Vehicle License Fee (VLF) USD .65 per day
Taxes: Value Added Tax (STAX) - 16%, Tax for Transer (VAT) - Chetumal Locations Only
Delivery & Collection
Delivery and collection is available at no extra cost during office hours only and within 40 km radio.
Customer must contact the rental office for arrangement.
This service is not available in the following states: Quintana Roo, Yucatan, Chiapas, Campeche, Tabasco & Veracruz.
FBO service available in San José del Cabo and Cancún. Reservation must be updated with flight details and arrival time. This is processed "on request" and location must confirm availability.
Roadside Assistance
For non-airport bookings - A vehicle will be held for 2 hours after the specified pick up time. After this time we cannot guarantee that a vehicle will be available upon your arrival.
For airport bookings - If you have not included a fligth number with your booking, we will hold a vehicule for a period of 2 hours after your specified pick up time or until branch closing time, whichever is earlier.
If you arrive at the rental branch 1 day or more before the date shown on the booking, we may not have a selected vehicle available. The rental branch will honour your booking subjet to the availability of the selected vehicle.
If you fail to collect a vehicle on the specified pick up date or if a vehicle was unavailable due to your late arrival as provided above, you will not receive a refund of your booking.
No shows, late and early arrivals
For non-airport bookings - A vehicle will be held for 2 hours after the specified pick up time. After this time we cannot guarantee that a vehicle will be available upon your arrival.
For airport bookings - If you have not included a fligth number with your booking, we will hold a vehicule for a period of 2 hours after your specified pick up time or until branch closing time, whichever is earlier.
If you arrive at the rental branch 1 day or more before the date shown on the booking, we may not have a selected vehicle available. The rental branch will honour your booking subjet to the availability of the selected vehicle.
If you fail to collect a vehicle on the specified pick up date or if a vehicle was unavailable due to your late arrival as provided above, you will not receive a refund of your booking.
