Guatemala
Infant Seat
National features child restraint systems that conform to government standards. This is a rear-facing seat recommended for infants 5-20lbs
Rate/Day:
US$6.00 per day
US$6.00 per day
$180 Max
$150 Replacement
Child Safety Seat
National features child restraint systems that conform to government standards. The convertible seat is designed for infants and toddlers.
Rate/Day:
US$6.00 per day
$180 Max
$150 Replacement
Child Booster Seat
National features child restraint systems that conform to government standards.
Rate/Day:
US$6.00 per day
US$6.00 per day
$180 Max
$150 Replacement
GPS Navigation Device
Need help getting around? Try one of our GPS navigation devices that are now available for rent. Customer must confirm availability 24 hours prior to pickup.
Rate/Day:
US$12.00 per day
US$12.00 per day
$360 Max
$250 Replacement
Cellular Phone
It is a Smartphone with WiFi. Included in your daily fee, you will get local calls and messenging.
Rate/Day:
US$15.00 per day
US$15.00 per day
$450 Max
$150 Replacement
WIFI Device
Wifi devices are available for purchase at the rental counter only.
Rate/Day:
US$15.00 per day
US$15.00 per day
$450 Max
$150 Replacement
Collision Damage Waiver
Collision Damage Waiver–Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle. If you purchase CDW-TP, the rental company contractually waives your responsibility for all or part of the cost of damage to, loss or theft of the vehicle during the rental period in Guatemala unless you invalidate the coverage as provided in the rental agreement.
A deductible of up to $1,500 USD for Collision Damage Wiaver depending on car class, and a deductible of $3,500 USD for Theft Protection will apply.
Please be aware that most auto insurance policies from outside Guatemala do not provide coverage in Guatemala. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The renter should contact their insurance company prior to arrival with any questions regarding their specific coverage. CDW-TP is included in the Naitonal Protection Package (NPP). If the renter declines both CDW-TP and NPP, the renter is responsible for the full value of damage to or loss of the vehicle.
Rate/Day:
$20 - Mini, Economy and Compact
$20 - Mini, Economy and Compact
$28 - Midsize and above
CDW-TP will have a deductible of up to $1,500 USD for CDW and a deductible of $3,500 USD for Theft Protection will apply
Deductible Protection (DP)
Deductible Protection (DP) may be purchased as an additional protection along with the CDW-TP and TPL. DP reduces renter's Collision Damage Waiver-Theft Protection and Third Party Liability deductible to $0.
Rate/Day: $15.00
Third Party Liability
Third Party Liability (TPL) The purchase of Third Party liability (TPL) is required by the rental location on all vehicles unless you provide proof of liability coverage or purchase the National Protection Package (NPP), which includes TPL. Customers can obtain coverage for damages and injuries to third parties, up to the policy limits, under the local rental car company's insurance by purchasing its TPL protection, and such a purchase is required unless the customer presents valid written proof of current liability insurance specifying coverage in Guatemala. TPL provides coverage for incidents which occur during the rental period coverage Guatemala. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.
A deductible of up to $5,000 USD applies.
Please be aware that most auto insurance policies from outside of Guatemala do not provide coverage in Guatemala. Liability insurance purchased on third party travel websites is not an acceptable form of coverage. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The renter should contact their insurance company prior to arrival with any questions regarding their specific coverage.
Rate/Day:
$9.00 - Mini to Standard SUV
$9.00 - Mini to Standard SUV
$10.00 - Fullsize and Premium SUV
Deductible:
$5,000 USD all vehicles
TPL provides liability coveage up to $100,000 USD
Roadside Assistance Proctection
Roadside Plus (RSP) - If selected and paid for at the time of rental, Roadside Assistance is available 24/7 without additional charges.
RSP includes towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), and lockout service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
RSP does not include replacement of lost keys (including remote entry devices), the replacement cost of the key will be $50.00 USD and will be added to the rental agreement.
Rate/Day: $5.00
Tire & Windshield Protection
Tire and Windshield Protection (TWP) Reduce the responsibility of damages caused to tires and windshields due to the bad conditions of the roads.
This coverage is included if purchased National Protection Package (NPP)
Rate/Day: $5.00
Rate/Day: $5.00
Additional Protection
National Protection Package (NPP) is a package which includes Collision Damage Waiver-Theft Protection (CDW-TP), Tire and Windshield Protection (TWP), Deductible Protection (DP) and Third Party Liability (TPL) at a discounted price. National Protection Package (NPP) is not insurance. If you purchase NPP the rental company contractually waives your responsibility for the cost of damage to, loss or theft of the vehicle, an up to the policy limits for damages and injuries to third parties during the rental period in Guatemala, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.
No deductible applies.
Rate/Day:
$34.00 - Economy, Compact, Intermediate, Standard, Fullsize, Mini-SUV, Compact-SUV, Intermediate-SUV
$45.00 - Fullsize-SUV, Fullsize-Pickup, Fullsize-Van, Premium-SUV and Luxury-SUV
Additional Driver
· All additional drivers must meet all rental requirements.
· Additional drivers must appear at the rental counter with the primary renter.
· Additional drivers must sign the rental agreement.
· An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
Rate/Day: $10.00
Age Requirements
Minimum age to rent a vehicle is 21, and there is no maximum rental age.
Drivers between the ages of 21 and 24 will incur an additional daily fee.
Rent/Day: $10.00 per day
Cross Border Policy
Unrestricted driving within Guatemala.
Renters may drive into El Salvador, Honduras and Nicaragua, however, arrangements must be made with the rental station 48 hours prior to leaving Guatemala. A fee of $35 USD will be assessed for legal/cross border documents. Rental vehicles may not be driven outside of Guatemala without the required legal documents.
Rent/Day: N/A
One-way rentals
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
Renter Requirement
Must meet the location's minimum age requirements.
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental
A customer can drive in country using their drivers licensee from country of origin for up to 60 days. If staying in country longer, they will needs an International driving permit. A notarized English translation is not required for Chinese drivers license.
International drivers must provide a valid license from their country of residentce. In addition to the drivers license, if the characheters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
This location accepts notorized Chinese Drivers License.
Payment Policy
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®
An authorization on the credit card of $800 USD will be taken on all rentals plus the estimated cost of the rental. This authorization amount may be used toward damages of vehicles or late charges.
Debit/Check cards are accepted as final payment but customer must pre-authorize with a valid credit card. Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Discover® logo
Refueling Policy
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 40% surcharge will apply.
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Special Equipment
GPS - $12.00 per day. Maximum $360, Replacement $250. Only available at San Jose International Airport and Liberia International Airport.
Infant Seat – $6.00 per day. Maximum $180. Replacement $150
Child Safety Seat – $6.00 per day. Maximum $180. Replacement $150
Child Booster Seat – $6.00 per day. Maximum $180. Replacement $150
Cell Phone - $15.00 per day, Maximum $450, Replacement $150
General
Cars offered: Toyota, Chevrolet
Languages Spoken: Spanish & English
Driving Side of the road: Right
Advanced Reservation: 24 hours
Maximum rental: 30 Days
Theft Protection: Included in the purchase of CDW - Theft Proctection and has a deductible of $3,500
Frequent Flyer: Yes
Surcharges: License Plate Fee (VREG) $1.50 per day, Environmental Fee (OPTL) $0.40 per day, Airport Fee (ARPT) 5%
Taxes: Sales Tax (STAX) 12%
Delivery & Collection
Delivery and Collection not available. Customer can pre-arrange pick-up and drop off of vehicle in advance
Customer must contact the rental office directly upon arrival
Pick-up/drop off is available at no additional cost for 0-2 miles
Pick-up/drop off is available at a cost of $20 for 3-15 miles
Pick-up/drop off is not available beyond 15 miles
Roadside Assistance
Available 24 hours: Customer must call Alamo at 502-2217-2100 during business hours and 502-1778 option 1, outside of business hours. In the case of an accident/incident, customer must contact rental location and insurance company immediately to report accident. Detailed instructions are provided at the time of rental.